Refund policy

At TapNote, customer satisfaction is important to us.

Return Eligibility

You may return items within 30 days of receiving your order as long as the item is unused and in its original packaging.

Return Process

To initiate a return, please contact tapnote.help@gmail.com with your order number and reason for the return.

Refunds

Once we receive and inspect the returned item, refunds will be issued to the original payment method within 5–7 business days.

Exchanges

If you received a defective or incorrect item, we will arrange a replacement at no additional cost.

Return Shipping

Customers are responsible for return shipping costs unless the item is defective or an error occurred on our part.

For assistance with returns, contact tapnote.help@gmail.com